Human support, smart results.
Outsourced CX that speaks your customer's language.
We help DTC brands scale their customer experience while cutting up 50% of their costs.
- Fully English-speaking Agents
- Brazil-based ream a smart cost savings
- Pre/post sale-technical support, returns, complaints
- 24/7 or custom shifts reports
- CX Consulting
- CX Audit (journey, channel's culture)
- Strategic plan & process mapping
- Training and enboarding
- CSAT/NPS tracking
- Crisis communications design
The impact of great CX
Up to 50% cost reduction vs. in-house US learn
92%
average CSAT
2x
custon-ertifetime value ILTVi-hon better retention
1.5 min
avg, first response